This simple yet powerful act of kindness went viral after the Montebello Police Department shared a photo of Officer Josett with the elderly man on Facebook. Thousands praised the officer’s empathy and initiative, especially in a time when such gestures feel increasingly rare.

Many pointed out how elderly individuals often struggle with modern systems and need more patience and understanding. The story struck a chord, reminding people that small actions can have a big impact, and encouraging others to show compassion—especially to older members of our communities who may not know how to navigate today’s processes alone.